Imagine your car throwing a tantrum in the middle of nowhere. Maybe it’s right before you reach the highway exit and smoke is billowing from the engine like it was auditioning to be a fog machine for a rock concert. What can you do in this situation? Towstar Towing and Recovery Ltd will come to your rescue if you are in the service area.
Towstar turns a breakdown on the roadside into an organized ballet of logistics. When a phone call is made, the base’s pulse quickens. Tow truck drivers are guided by dispatchers who act like air traffic control. Each call is different in its urgency. A sedan that has been crumpled? Check. What if a delivery van breaks down during rush hour? That’s right.
Towstar has a fleet of recovery trucks that is not only impressive but also a team of steel-bodied heros. The fleet of Towstar recovery vehicles includes flatbed trucks to handle luxury cars and severely damaged vehicles, as well as traditional tow trucks to lift your average Joe’s vehicle. Each truck plays an important role in the daily drama that is unexpected automotive problems.
Now let’s talk about those who operate these machines. Tow truck drivers combine the strength of weightlifters with the finesse and grace of ballet dancers. Tow truck drivers have to navigate icy roads during winter storms, endure the blazing summer sun and even be able to play therapists with stranded car owners who are experiencing the worst day of their lives. Although it’s not their job to tell tales, they would love to share the stories of dawn and midnight rescues.
The latest technology gadgets are a vital part of the safety and efficiency that these drivers enjoy. GPS for the fastest routes, mobile apps to streamline communication with dispatch and tow operators, as well as onboard diagnostics that communicate with vehicles stuck in the mud. It transforms a traditional guessing-game into a streamlined, safe operation that reduces wait times.
Towstar’s efficiency does not come at the expense of empathy. You might be interested in a scenario that involves a stranded driver being reassured by phone, receiving updates and, upon rescue, being greeted warmly with a smile. They make an ordeal a ‘we have you covered’ agreement that goes beyond just vehicle recovery.
Has their ability to handle precarious situations with a ninja’s finesse been mentioned? With a finesse and skill that rivals many a high stakes performance, Towstar’s drivers can handle multi-car pileups or tricky roadside recovery situations. Towstar is a company that takes continuous training seriously. Their operators are not only taught technical skills, but also the art of dealing with high-tension situations in a calm manner that assures all involved.
Towstar also includes the community in its circle. Local events are the perfect opportunity to use these trucks as parade floats, or mobile educational units on road safety. Children clamber onto the trucks as drivers describe the gadgets. They hope to inspire the next generation of recovery heroes.